 |  |  |  |  |  | UK Server Details
RedBus Interhouse Meridian Gate |
| Our main prescience is in the UK, it is where we are based and we host our own websites. The data center we use is operated by Redbus Interhouse Plc - one of the most well known data center operators in the UK. They operate 3 data centers in the London area, as well as data centers in Milan, Frankfurt, Amsterdam and Paris. The facility we will be using is referred to by them as "London II", but we call it by its location - London Meridian Gate (in the docklands area). For a full datasheet on this particular facility, please download the following Adobe Acrobat file: London II Datasheet As you can see, this facility provides the very best environment for our servers. For example in the area of electrical power, the data center could be cut off from the main city electrical grid for up to 28 days, and remain fully operational during that time. The backup power generators on site could power a city of 20,000 people all by themselves! The facilities are built to an N+1 standard, meaning for example that if 2 power generators are required to provide non-stop power, there will be 3 installed to make 100% sure the best service is provided! As you would expect, the servers will be connected to the internet by multiple network providers, including Level(3), Globalcrossing, NTT, Telia, Tiscali, Enta, Euroconnex and Linx. | 
Photograph courtesy of Redbus Interhouse Plc |
 | US Server Details
The Planet |
| Our secondary prescience is in the US, where we have servers located at "The Planet". They own a number of data center facilities in the Dallas area of Texas. The Planets network includes over 25gbps of outgoing bandwidth across many different providers including UUNET, AT&T, Level3, AboveNet, Savvis, Time Warner. For information on the software used on the servers, see below. |
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 | General Information - Covering both data centers |
| The UK & US servers will use separate copies of the Helm control panel and have separate email, ftp, statistics, database etc. However the availability of two geographically diverse locations allows us to build greater redundancy into our network than web hosts situated in one location. There will be 3 separate DNS servers, two hosted in the UK and one in the US. These 3 DNS servers will share data between them meaning that even if an entire country was unreachable, there would still be at least one DNS server available to answer DNS queries for your domains. This is important as this means that email will be queued for later delivery if there should be a problem with the mail server, rather than being lost as it would be if no DNS servers were available. There are two mail servers, one for UK customers and one for US customers. Each of these will also act as a backup for the other. For example, if the UK server should be unavailable, the US server will accept mail on its behalf and store it. When the UK server is back up, the US server will deliver the stored mail to it, meaning that no email is lost! Server backups are made to both locations. Every day all of our servers backup to our central repository in the UK. This is then regularly mirrored to the US, so that in an emergency we have a full copy of all data at both locations! |
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| Software Used - Covering both data centers |
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