 |  |  |  |  |  | UK Datacenter Details
Manchester |
Our main prescience is in the UK, it is where we are based and we host our own websites. As of April 2009, all of our UK servers are now based in a brand new datacenter in Manchester. It was completed in March 2009 and has all the features that you would expect from a modern datacenter:- N+1 UPS Protection
- N+1 Downflow Cooling
- Dedicated 11Kv substation on-site
- Full generator backup, with several days’ on-site fuel storage
- 24-hour monitored and recorded CCTV security
- 20Gbps resilient network ring linking the site to key datacentres in Manchester and London
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 | US Datacenter Details
The Planet, Dallas, Texas |
| Our secondary prescience is in the US, where we have servers located at "The Planet". They own a number of data center facilities in the Dallas area of Texas. The Planets network includes over 25gbps of outgoing bandwidth across many different providers including UUNET, AT&T, Level3, AboveNet, Savvis, Time Warner. For information on the software used on the servers, see below. |
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 | General Information - Covering both data centers |
| Although the specification of each server varies (depending on what it is used for), the minimum specification for all the servers that we use is a Quad Core Intel Xeon with 4gb RAM. The UK & US servers use separate copies of the Helm control panel and have separate email, ftp, statistics, database etc. However the availability of two geographically diverse locations allows us to build greater redundancy into our network than web hosts situated in one location. There are 4 DNS servers, two hosted in the UK and two in the US. These 4 DNS servers will share data between them meaning that even if an entire country was unreachable, there would still be at least one DNS server available to answer DNS queries for your domains. This is important as this means that email will be queued for later delivery if there should be a problem with the mail server, rather than being lost as it would be if no DNS servers were available. Every server is backed up daily to a different physical location as the main servers, so that we always have two complete copies of the data. |
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| Software Used - Covering both data centers |
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